Welcome to the

iA Customer Portal

Gain access to customer service and support information and materials.

Customer Login

For you — our customer

The portal provides a wide range of useful customer-related information, including key Client Services contact details, service announcements, federal healthcare executive briefings, and product documentation and training materials.

You can also request Help Desk and Field Service assistance for a customer support issue, and inquire about everything from new software releases and label templates to medication calibration parameters and preventive maintenance plans.

If you have any questions about the Portal, please reach out to customersuccess@iARx.com.

Customer Support

Access information for Key Contacts and the Help Desk. Submit information with the Issue Reporting Form.

NEXiA File Updates

To keep your system up to date and operating smoothly, iA Client Services provides various software-related files for you to download and install at your site.

Federal Healthcare Executive Briefings

Overviews on customer service, product development, and projects within federal healthcare pharmacy.

Documentation & Training

Materials providing in-depth details on how to use, maintain, and troubleshoot all our products, peripherals, and distributed products.